Question:

Where is BetCRIS.com located?

R/: BetCRIS.com is located in San Jose, Costa Rica and is fully licensed by the Government of Costa Rica to accept wagers by telephone or internet.

Question:

How much does the membership cost?

R/: ZERO, BetCRIS.com doesn't charge and will not charge any membership fee EVER.

Question:

Is my personal information secure and confidential?

R/: BetCRIS.com strives to ensure the integrity and security of its client's personal information by using the most advanced security technology available. We have a secure internet infrastructure designed to protect us against any network attacks. Our clients can be confident that any transaction you make online, as well as your personal data, will remain completely confidential.

Account Security: BetCRIS.com keeps records available upon request for every transaction and wager made for a period of not less than 90 days. Any and all information requests may be sent to csd@BetCRIS.com.

Customer Information: BetCRIS.com collects no personal information that does not pertain to the purpose of providing customer service. We strive to safeguard all personal information in an accurate and complete format and will not ever use it for any other purpose without your prior consent. There will never be any sale or trading of personal information provided to us by the customer, including addresses, email, and phone numbers.

Question:

What are the hours of operation?

R/: BetCRIS.com wagering and customer service is open 24 hours a day, 7 days a week, 365 days of the year.

Question:

What types of wagers does BetCRIS.com offer?

R/: BetCRIS.com offers the widest variety of wager types and propositions including: Wagering Types: sides, totals, parlays, teasers, if-bets, reverses, futures, and more.

• NFL Wagering: 1st & 2nd Halfs, Quarter lines, team totals, propositions
• NBA: 1st & 2nd Halfs, Quarter lines, team totals, propositions
• NHL: Canadian line, puck line, money lines, period lines
• MLB: 1st & 2nd Halfs, run lines, reverse run lines, propositions
• NCAA: 1st & 2nd Halfs, quarter lines, team totals, propositions
• Golf: pick the winner, match-ups, stroke lines, propositions
• Boxing: over or under, pick the round, decision propositions
• Tennis: individual odds to win, match-up odds
• Nascar: pick the winner, match-ups, top three, propositions
• Horses: Win, Place, Show, Exactas,Daily Doubles, Quinellas, Trifectas, Superfectas, Pick3. Pick 4 and House Q’s on all major horse racing events.
• And much more.

Question:

Is there a minimum amount required to open an account?

R/: Online there is no minimum. Over the phone there is a $25 minimum. (or currency equivalent)

Question:

Can I wager by phone using my internet account?

R/: Yes. Internet users can call our toll free wagering number (from US & Canada ) and wager over the phone using their online account number and password. Please note however, that the minimum wager amount allowed is $50 over the phone. (or currency equivalent)

Question:

How do I deposit funds into my account?

R/: BetCRIS.com offers a wide variety of methods to deposit funds into your BetCRIS.com account. For a complete listing and description of deposit methods, please see our Deposits section.

Question:

Do I have to submit a new Credit Card Authorization Form every time I use my credit card?

R/: No. However, before any payout is processed, you will be required to complete and fax a Credit Card Authorization Form and documentation for each card used.

Question:

Are payouts always put back by the original deposit method?

R/: BetCRIS.com will always first credit back your original purchase to the account from which you had made the initial deposit, be it Neteller, FirePay, PrePaid ATM, Visa, or checking account (Citadel). Any additional amounts can be paid as you choose from the options listed in the Payouts section. Please see our Payouts Request Policies for more information.

Note: Due to changes in Visa and Mastercard policies, BetCRIS.com may be unable to return funds back to your credit card. However, before any payout is processed, you will be required to complete and fax a Credit Card Authorization Form and documentation for each card used.

Question:

Do I have to pay taxes on my winnings?

R/: BetCRIS.com does not, and will not, provide any details regarding your BetCRIS.com account to any third party. It is completely your decision to declare winnings or losses to the proper authorities in your tax jurisdiction.

Question:

So, Are you just another Sportsbook?

R/: We proudly say that we are not just "another" sportsbook. BetCRIS.com is THE Online Betting Entertainment Center and by far the Best in America. You are sticking simply with the best, PERIOD! For your gambling entertainment purposes, BetCRIS.com offers : Sportsbook, Racebook, Virtual Horse Racing, Casino Games, Poker Tournaments, Wireless Wagering, Office Pools, Cash Skill Games, Parlay Cards, Updated Sports News, and much more.