All materials contained or distributed in this website (the "Materials") are either owned by or licensed to BetCRIS.
BetCRIS and licensors retain all rights to the Materials, including, but not limited to all odds, lines, content, images, copyright, trademark and other proprietary rights, however denominated.
Except for downloading one copy of the Materials on any single computer for your personal, non-commercial home use, you must not reproduce, prepare derivative works based upon, distribute, perform or display the Materials without first obtaining the written permission of BetCRIS.
Materials must not be used in any unauthorized manner.
BY USING THE WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THESE TERMS OF THIS AGREEMENT.
The terms and conditions are available for all players to see on the website. Specific Terms and Conditions for each promotion and bonus are provided as necessary and posted on the website(see section (v) below). The following are the Terms and Conditions listed on the site:
“This page defines the Terms and Conditions that apply to all monies and wagers accepted by BetCRIS.com at www.BetCRIS.com and on any website powered by BetCRIS.com.
BetCris and www.BetCRIS.com are owned and operated by Townview Trading S.A. , Transnational corporation with offices in over 11 countries.
It is your responsibility to make yourself aware of the terms upon which your payments are accepted. Irrespective of this, the onus is still on the customer to keep abreast of any changes.
We consider these terms to be fair. Should you need any advice regarding these or any other part of our service, please contact us In the interests of both our customers and BetCRIS, please note that all telephone calls are recorded on security tapes.
All applicants must be over 18 years of age to register with BetCRIS. We reserve the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided. It is each customer's responsibility to check that the laws in their state/country concerning gambling allow them to use our services prior to registration. The services provided by BetCRIS are not available to residents of the Netherlands Antilles.
All information supplied when registering with the site MUST be accurate and complete in all respects. BetCRIS reserves the right to confirm a customer's address by posting an address verification letter by mail to the customer. All correspondence will be discreet and the envelope will not display any reference to BetCRIS. When such correspondence is initiated, all withdrawal requests will remain pending until the correspondence has been returned and approved by BetCRIS.
However, BetCRIS reserves the right to initiate the verification procedure by contacting you by e-mail.
Customers may only open and operate a single account. Where a customer is identified with more than one account we reserve the right to suspend these accounts until all the account details and balances (belonging to the same customer) are consolidated. Once completed, all other accounts will be terminated leaving a single active account.
Customers are asked to keep their registration details up to date. If you change your address, email, phone number or any other contact or personal information please contact Customer Server in order to update your account information.
BetCRIS allows all its customers to choose their own user name and password combination. Customers are asked to keep this information secret. Any actions carried our through your account will stand if your user name and password have been entered correctly.
If using a credit or debit card, the Cardholder's name MUST be the same as the name used when registering with the site. Where this is not the case the account will be suspended. Where an account is suspended, customers should contact Customer Services for details of our verification process. Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.
Updating or adding additional payment details may only be done by contacting customer services. Only one payment method may be active at any point in time. To change the active payment method, please contact customer services. Only one card can be active at any one time per account.
All applicants will be sent an email to the registered email address for account activation. All accounts must be activated through this email. If this is not completed, BetCRIS reserves the right to suspend all activities on the account until the account details are verified.
All customer offers are limited to one per person, family, household address, email address, telephone number, debit/credit card and shared computer, eg. school, public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers.
By registering, the customer is deemed to have accepted and understood all the rules, terms and conditions displayed on the website by BetCRIS. We recommend that all members print out (or save to file) all transaction records, rules of play, cancellation policies, and pay-out policies.
BetCRIS shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with BetCRIS's website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption o f data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content. BetCRIS reserves the right to close or suspend a customer's account.
All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, etc), and shared computer, eg. school, public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers. We reserve the right to reclaim all bonuses awarded and any winnings accrued if customers are found to be tampering with or abusing any aspect of a BetCRIS promotion.
Where there is evidence of a series of bets placed by a customer or group of customers, which due to enhanced payments through promotional offers results in guaranteed customer profits irrespective of the outcome, BetCRIS reserves the right to ignore the bonus element of such offers and settle bets at the correct odds. We further reserve the right to ask any customer to provide sufficient documentation for us to be satisfied in our absolute discretion as to the customer's identity prior to us crediting any bonus, free bet or offer to their account.
All BetCRIS offers are intended for recreational players and BetCRIS may in our sole discretion limit the eligibility of customers to participate in any promotion.
Winnings are added in the selected currency for your account to the cleared balance of your account. Should you wish to withdraw some or all of your balance you may select how much you wish to have paid back. The maximum withdrawal amount per 24 hour period is 1,000GBP or currency equivalent. If you require a withdrawal in excess of this value, please contact customer services.
The current balance and transaction history of your account may be viewed at any time. Should there be any claim or dispute arising from past or current transactions please contact us. If we are unable to settle the dispute we will refer the dispute to an arbiter, such as IBAS, whose decision will be final subject to full representation given to all parties involved.”
The T&Cs will change to reflect the new situation as soon as licensing in Malta is granted the following will be added:
This Agreement shall be governed by the laws of Malta as are in force from time. By accepting this Agreement, you agree to submit to the exclusive jurisdiction of the location that the relevant Service Provider determines in its sole discretion in respect of any disputes arising out of, or connected with, this Agreement. Nothing in this paragraph shall prevent the Service Providers from applying to the courts of any jurisdiction for such provisional or protective measures as are available under the laws of that jurisdiction.
For transaction security we use SSL encryption.
All customer data will be treated confidential and will not be sold to others.
If you are totally dissatisfied with the service you have received, we will consider your case and refund your purchase so long as your reason is valid. To apply for a refund e-mail us on info@BetCRIS.com
It is recommended you may only participate in ny gambling events if it is legal for you to do so according to the laws that apply in the jurisdiction from where you are connecting or calling. You must understand and accept that we are unable to provide you any legal advice or assurances.
After purchase you will receive an e-mail notification. We recommend the cardholder to print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time and keep them at an easily accessible place.
All customer queries will be answered within two working days.
After purchase the customer is able to play immediately.
According to Malta’s 2004 Remote Gaming Regulations, Article 39, if no transaction has been recorded on a player’s account for thirty months, BETCRIS shall remit the balance in that account to the player, if the player cannot be satisfactorily located, to the Malta Lotteries and Gaming Authority.
This page defines the Terms and Conditions that apply to all monies and wagers accepted by us at eu.betcris.com (the ‘website') and on any website powered by BetCRIS.
The BetCRIS Terms and Conditions as published on this website (and updated from time to time) are in English and it is the English version of these Terms and Conditions that form the basis of these Terms only. Translations into other languages are made as a service and are made in good faith. However, in the event of ambiguity between the English version and a translation, the English version has priority over any translation.
BetCRIS is a brand managed by Townview Trading Limited a Maltese Registered company whose address is Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ Xbiex XBX1011, Malta. The company number is C44378.
Please note that Maltese law applies to these Terms and Conditions.
Townview Trading is licensed by the Lotteries and Gaming Authority of Malta (LGA/CL1/464/2008; LGA/CL2/464/2008; LGA/CL3/464/2008).
Internet Gambling may be illegal in the jurisdiction / country in which you are located or residing; if so, you are responsible for any gaming activity and you are also responsible for ensuring that you are not contravening any law or legislature prohibiting gaming online.
All applicants must be over 18 years of age to register with BetCRIS. We reserve the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided. It is each customer's responsibility to check that the laws in their state/country concerning gambling allow them to use our services prior to registration.
Customers are asked to keep their registration details up to date. If you change your address, email, phone number or any other contact or personal information please contact Customer Service in order to update your account information.
All applicants must be over 18 years of age to register with BetCRIS. BetCRIS absolutely prohibits minors or those underage from participating in any of the games. We reserve the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided. It is each customer's responsibility to check that the laws in their state/country concerning gambling allow them to use our services prior to registration. Please refer to the section 6 “Jurisdictions”.
If after 90 days your BetCRIS account shows no activity it will be considered dormant. In this eventuality, on the first day of every subsequent month, a dormancy fee of $2 (or currency equivalent) will be levied should there be an account balance. This charge will remain in place until the account becomes active again and no longer dormant or if the account balance reaches zero. Thereafter, should an account remain dormant or inactive with no account transactions for a period exceeding 30 months and where the account also has a balance BetCRIS shall attempt to contact the account holder with a view to return any remaining funds. Should this not be possible, then the remaining balance (if any) within that account shall be remitted to the Lottery and gaming Authority(LGA) of Malta.
The transfer of funds between individual poker accounts are strictly prohibited.
BetCRIS reserves the right to close or suspend a customer's account at its sole discretion.
To close your BetCRIS account please contact BetCRIS Customer Services on support@BetCRIS.com
If using a credit or debit card, the Cardholder's name MUST be the same as the name used when registering with the site. Where this is not the case the account will be suspended. Where an account is suspended, customers should contact Customer Services for details of our verification process.
It is the Cardholder's responsibility to retain copies of transaction records and website policies and rules.
It is the Cardholder’s responsibility to know the laws concerning online gambling in the country of domicile.
Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.
Any withdrawals are subject to a $1 (or currency equivalent) charge.
BetCRIS reserves the right to ask customers for verification documents upon deposits made via credit or debit card and / or prior to executing a withdrawal. This includes, but is not limited to:
Funds must be withdrawn with the same method used for depositing, up to the amount of the deposit.
Please note that an Account Holder’s withdrawal may experience a slight delay due to our identity verification process.
All telephone calls are recorded on security tapes for training and security purposes. The same applies to internet communications.
Any personal data received in regards to an account holder and/or registrant is:
BetCRIS will instruct and authorize the credit financial institution by which an Account Holder's account is held to disclose any information as may be requested by the LGA in respect of an Account Holder's account.
BetCRIS will disclose personal data when ordered to do so by any Governing Authority and/or under any legal provision contained in the Governing Law. For fraud detection and control purposes you agree that BetCRIS has the right to transfer your personal data to third parties, including so-called AVS service providers and other partners.
Furthermore, BetCRIS reserves the right to disclose personal data to relevant recipients where BetCRIS has reasonable grounds to suspect irregularities that involve a BetCRIS Account.
BetCRIS reserves the right to process personal data for CRM purposes. Players can choose not to receive marketing / promotional material at registration and / or unsubscribe from promotional material sent electronically.
The Account Holder has the right to require access to the Account Holder's own personal data and/or has the right to correct and/or erase wrong and/or inappropriate data.
The BetCRIS website works by using cookies and Active X components for (but is not limited to) the following purposes:
Please be aware that it may not possible to use the Site without accepting these components. If additional information is required, please email BetCRIS’ Customer Service .
The use and abuse of a bug in any of the gaming software provided on the BetCRIS platform is illegal. The player detecting a bug on the gaming software must inform BetCRIS as soon as the bug is discovered.
BetCRIS shall take all necessary measure in case of a use and/or abuse of a bug from a player as blocking of the player account, freezing of the funds and eventually legal proceedings.
The use of software to influence or modify the outcome of any of the games in the Poker or Casino for financial gain is strictly forbidden and any monies acquired in this way will be deducted from the Account Holders funds.
BetCRIS is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play. Refunds may be given solely at the discretion of BetCRIS Management.
BetCRIS shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with BetCRIS's website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content.
In the event of systems or communications errors relating to the generation of random numbers, bet settlement or other element of the Product, we will not be liable to you as a result of any such errors and we reserve the right to void all bets on the draws in question.
In the event of a Casino system malfunction all bets are void.
Where a manifest error, mistake or system failure results in an incorrect odd, line or handicap taken in a bet, the bet, or that part of the bet if it is a multiple bet/parlay will be null and void.
In case of a malfunction or disruption of service for which the Gaming System is responsible that prevents you from completing a tournament in which you have begun to participate, BetCRIS will, upon receipt of a refund request, refund the entry fee charged for that unfinished tournament only. BetCRIS reserves the right to determine, in its sole discretion, whether it is responsible for any such malfunction or disruption. BetCRIS reserves the right to limit your tournament play or terminate your account should BetCRIS determine, in its sole discretion, that you have intentionally caused such a malfunction or disruption. BetCRIS is not liable for any potential winnings from any unfinished tournament.
We reserve the right to refuse or limit any wager(s) at our sole discretion for any reason whatsoever. In circumstances where a stake is deemed to be or is declared void by us at our discretion, any sum deducted from your account with respect to that stake or wager shall be credited to your account. Wagers shall only be valid if accepted by our server and subject to the Agreement. Until acceptance, no communications from you shall be binding on us and all information displayed on this site constitutes an invitation to play only. Malfunction (whether on a Website or your equipment) voids all pays and plays. Should we determine to waive a rule in the interest of fair play to you, it shall only be for that instant and shall not set a precedent for the future.
BetCRIS reserves the right to void any winnings that were obtained as a result of hardware/software error or malfunction. Players found abusing such errors/malfunctions are subject to having their account closed and any deposits and/or winnings forfeited. In the event of a Website system malfunction all bets are void.
All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, etc), and shared computer, eg. school, public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers.
We reserve the right to reclaim all bonuses awarded and any winnings accrued if customers are found to be tampering with or abusing any aspect of a BetCRIS promotion. Where there is evidence of a series of bets placed by a customer or group of customers, which due to enhanced payments through promotional offers results in guaranteed customer profits irrespective of the outcome, BetCRIS reserves the right to ignore the bonus element of such offers and settle bets at the correct odds. We further reserve the right to ask any customer to provide sufficient documentation for us to be satisfied in our absolute discretion as to the customer's identity prior to us crediting any bonus, free bet or offer to their account.
Winnings are added in the selected currency for your account to the cleared balance of your account. Should you wish to withdraw some or all of your balance you may select how much you wish to have paid back. The maximum withdrawal amount per 24 hour period is 1,000GBP or currency equivalent. If you require a withdrawal in excess of this value, please contact customer services. If there are any concerns or queries regarding the collection of winnings please email the BetCRIS Support Team
Gaming is supposed to be fun but can be addictive. We promote responsible gaming by:
BetCRIS's self-exclusion policy is thus: An Account Holder may at any time request that his or her Gaming Account be closed for the reason of problem gambling. The Gaming Account will be closed without hesitation and will remain closed for a minimum of three months. Should BetCRIS deem it unwise or unhealthy for the Gaming Account to be reopened, then it will be closed forever at the sole discretion of BetCRIS.
Customer Support is available if you experience any difficulties. Customer Support can be reached by email on support@BetCRIS.com.
The current balance and transaction history of your account may be viewed at any time. Should there be any claim or dispute arising from past or current transactions please contact us. If we are unable to settle the dispute we will refer the dispute to an arbiter, such as IBAS, whose decision will be final subject to full representation given to all parties involved.
Any dispute relating to the provision of the games and the validity, performance and construction of the present agreement relating to the games shall be exclusively solved in terms of Maltese law. Where recourse to the Courts of Law is necessary, Maltese courts shall have exclusive jurisdiction.
BetCRIS will endeavour to resolve all disputes in a timely and responsible manner however where a dispute remains unresolved by both parties arbitration may be sought as described above. If after this process a matter still remains unresolved a dispute may be brought to the LGA at complaints@lga.org.mt.
BetCRIS is not a financial institution and thus any deposits made into your account are not due any interest payments on the deposit(s) whatsoever.
BetCRIS does not provide advice to Account Holders regarding tax and/or legal matters.
Account Holders who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors and/or authorities in the jurisdiction in which they are domiciled and/or resident.
Account Holders are strictly prohibited from utilising BetCRIS and it systems to facilitate arbitrage through Currency Exchange transactions. Where BetCRIS deems that an Account Holder has deliberately used the aforementioned systems for financial gain through arbitrage, any gains will be forfeited and deducted from the Account Holders balance without warning or notification.
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www.BetCRIS.com is owned and operated by Townview Trading LTD.